You feel good about the past several months. Your organization has identified its God-given mission, identified the goals it needs to achieve to carry out its mission, decided to use key performance indicators to monitor mission achievement, and is now field-testing its key performance indicators. Wow! Real progress.
 
You want to use the progress you’ve made to close the gap between the words of your mission statement and the reality of your situation. So, you talk about the mission, discuss the goals, tell success stories, and analyze survey results. Good. And you’re thinking about using key performance indicators.
 
Question: How can you use key performance indicators to close the gap?
 
I use key performance indicators to help me focus on what to do next. For example, to achieve my mission during this school year, I need to have 30 coaching clients who are making progress toward their goals. Right now, I have 26. So, I know I need to help 4 more clients make progress.
 
Here’s another example: To achieve my mission during this school year, I need to help 40 leaders build capacity and/or get better results from using resources I provided. So far, I have helped 55 leaders in this way.
 
By using my key performance indicators, I know I need to help 4 more coaching clients, and I know that I don’t need to focus on using resources to help leaders build capacity and/or get better results. Using key performance indicators helps me know what to do next.
 
Question: How could using key performance indicators help you close the gap?
 
Focus on using key performance indicators to close the gap. Today.