You feel good about the past several months. Your organization has identified its God-given mission, identified the goals it needs to achieve to carry out its mission, decided to use key performance indicators to monitor mission achievement, and is now field-testing its key performance indicators. Wow! Real progress.
 
You want to use the progress you’ve made to close the gap between the words of your mission statement and the reality of your situation. So, you talk about the mission, discuss the goals, tell success stories, and analyze survey results. Good. And you’re thinking about using key performance indicators.
 
Question: How can you use key performance indicators to close the gap?
 
I use key performance indicators to help me focus on what to do next. For example, to achieve my mission during this school year, I need to have 30 coaching clients who are making progress toward their goals. Right now, I have 26. So, I know I need to help 4 more clients make progress.
 
Here’s another example: To achieve my mission during this school year, I need to help 40 leaders build capacity and/or get better results from using resources I provided. So far, I have helped 55 leaders in this way.
 
By using my key performance indicators, I know I need to help 4 more coaching clients, and I know that I don’t need to focus on using resources to help leaders build capacity and/or get better results. Using key performance indicators helps me know what to do next.
 
Question: How could using key performance indicators help you close the gap?
 
Focus on using key performance indicators to close the gap. Today.
 

You want to monitor how well your organization is achieving its God-given mission. You’ve thought about collecting examples, doing surveys, and monitoring key performance indicators. You share your thinking with others, and then get a team to talk through what would help you monitor progress on your mission. The team decides to monitor key performance indicators and plans to take steps to identify key performance indicators.
 
Question: How can you identify your key performance indicators?
 
Here’s what I did:

1. I reflected on my mission statement and the 5 goals I need to achieve in order to carry out my mission (coaching, consulting, networking, resourcing, and training).
2. Then I asked myself, “What’s success look like?” I brainstormed things that would indicate success. For example, one key performance indicator I identified for coaching was the number of clients who took action on their goals.
3. After brainstorming indictors for each of my 5 goals, I selected 1 indicator for each goal and figured the best way to know if I had picked useful indicators was by field-testing them.
4. And that’s exactly what I did—I field-tested my key performance indicators.
5. Later, I reviewed the usefulness of each indicator, asking myself questions like the following: What did I learn from field-testing this indicator? How helpful is this indicator? How easy is this to monitor? Is there another indicator that would be more helpful?
6. I refined my key performance indicators.
7. Finally, I decided to repeat the process I had used.

Here’s the process: Reflect, Brainstorm, Select, Test, Review, Refine, Repeat.
 
Your turn:

1. What’s your mission? What goals do you need to achieve to carry out your mission?
2. What are some key performance indicators for each of your goals?
3. What 1 or more key performance indicators do you want to use for each goal?
4. How long do you want to field-test your indicators?
5. What did you learn from field-testing your key performance indicators?
6. How can you refine your indicators?
7. How often do you need to repeat the process?

Focus on identifying your key performance indicators. Today.

Use examples, surveys, and indicators to measure mission achievement.

You want to serve God more effectively. So do I. God has done great things for me, and out of gratitude, I want serve even more effectively.
 
One thing that helps me increase my effectiveness is focusing. Focusing on God, on what He’s calling me to do, on what’s going on, and on action steps I need to take so I can serve effectively.
 
Questions help me focus. Questions like:

1. What’s your organization’s God-given mission?
2. What’s it take to achieve your organization’s God-given mission?
3. How can you measure mission achievement?
4. How can you identify key performance indicators?
5. How can you use key performance indicators to achieve your mission?

To get started, how about discussing the above questions at a team meeting?
 
Get focused. Reflect on some questions. Today.

Tomorrow, you’re presenting a proposal to the Leadership Team. The proposal is about how to orient new staff better. You feel good about the proposal.
 
But something is bothering you.
 
Then you realize what is bothering you. When developing your proposal, you didn’t think about your organization’s mission. You didn’t ask yourself, “In terms of the mission, what do new staff need to understand, be able to do, and value?”
 
As you consider this question, other questions come to mind:

• How can we help new staff understand the mission?
• How can we help new staff understand where we are in terms of achieving our mission?
• How can we help staff understand how they contribute to the mission?
• How can I help the Leadership Team see how this proposal supports the mission?

Good news! The presentation isn’t until tomorrow. So, you have time to revise it. You have time to make clear how the proposal supports the mission.
 
Consider 4 questions:

1. What proposal are you working on?
2. What do you hope to accomplish through your proposal?
3. How does your proposal support the mission?
4. How will you help others understand how your proposal supports the mission?

Connect your proposals to your mission. Today.

You want to learn more about achieving your God-given mission. You want deepen your understanding of:

1. Your mission
2. What it takes to achieve your mission
3. How you’re doing on achieving your mission
4. How you can close the gap between the words of your mission and the reality of your situation

Question: How can you learn more about achieving your mission?

Answer: By exploring the following 4 questions. Read More...

You developed a mission statement. You feel good about it. It reflects how God has been leading you.
 
Question: Now what? Read More...

Make sure you ask God for help, define mission achievement, measure mission achievement, and take action.

You and I both know that focusing on the mission is vital and challenging. It’s vital because if we don't focus on the mission, we get off track. It’s challenging because mission statements are broad and because we face distractions.
 
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Like you, I have a mission. Here’s mine: Empowering Christian leaders and organizations to close the rhetoric/reality gap. And like you, I want to increase my focus on my mission.
 
Question: How can measurement increase focus on the mission? Read More...

As a leader, you want pursue excellence in order to achieve your organization’s mission. Good. These 3 steps can help. Read More...

Quick Answer: Measuring the mission helps staff to focus, stay on track, know how to improve the program, and enhance unity. Read More...

Your organization’s budget system works. Your organization uses common categories and common line items. Individuals track expenditures. Individual data is compiled into the overall budget. Your organization uses budget data to make decisions. What if your organization could do the same with its God-given mission? Read More...

You’re a basketball coach. Your team is playing in the tournament finals. It's halftime. As you enter your basketball team’s locker room, what’s the single most important piece of information you need? Read More...

You’re coaching a game. You're not sure of the score (because there’s no scoreboard). You don’t have game stats. And you don’t have a handle on how well your players should be performing, given the team you’re playing. Read More...