Use MOSAIC compliments today to inspire others
19/03/07 11:40 Filed in: Big Picture
Give othersMOSAIC compliments, compliments
that connect daily activity to the mission. Here are
3 examples:
While MOSAIC compliments connect daily activity to the mission, 3 types of compliments don’t:
- “I appreciated your sending out the all-staff
email about the upcoming coaching workshop. By the
end of the year, we want 100% of staff trained in
coaching, as we feel that coach training will help
staff more effectively implement our organizational
value of collaboration. Living out our values is
central to carrying out our mission. In terms of
collaboration, we’re at level 3. To achieve our
mission, we need to be at level 4. Your email helps
us achieve our mission of equipping missionaries to
make disciples. Thanks.”
- “Thanks for working on mapping curriculum
units. I appreciate your hard work. Your mapping
helps us improve our curriculum. And I’ve heard
from you and other teachers that mapping has helped
increase student learning. That’s great! Last
tally, our writing scores moved from 80% of
students above standard to 85% of students at/above
standard—5% more and we reach our goal of 90%.
Mapping units is helping us equip our students to
impact the world for Christ. Keep up the good
work.”
- “Thanks for putting flyers in mailboxes. I appreciate your help in getting our flyer for the special evangelistic activity in every mailbox in the apartment complex next to the church. The more people that know about the event, the more likely some will come. Those who come will hear the Gospel. Lord willing, some will respond, and some will even get baptized and join the church. That’d be great. We need 5 more members for our mission post to become an independent congregation. By distributing flyers, you are helping make disciples and plant a church.”
- Mission (the big purpose):
“Your email helps us achieve our mission of
equipping missionaries to make disciples.”
- Objectives (what it takes to
achieve the mission) “To achieve our mission, we
need to be at level 4.”
- Standards-based Assessment
(current performance): “In terms of collaboration,
we’re at level 3.”
- Improvement plans (projects): “By the end of
the year, we want 100% of staff trained in
coaching.”
- Collaboration for results (daily activity): “I appreciated your sending out the all-staff email about the upcoming coaching workshop.”
While MOSAIC compliments connect daily activity to the mission, 3 types of compliments don’t:
- MO sukoshi (Japanese for “a
little more”) compliments: These compliments
address only the mission and the objectives.
They’re big picture, but they don’t include
specific details of what the person is doing. Not
good.
- SA (Japanese for “hmm”)
compliments: These compliments address current
performance, but aren’t attached to the mission and
don’t include specific details of what the person
is doing. “SA” compliments leave the person in a
dense fog, leave the person thinking, “Hmm.”
- ICky compliments: Icky compliments address improvement plans and collaboration, are immediately satisfying, but are icky in the long run because they are not attached to an overarching mission.