Empower Others (2010.10): How often are you interested in what others say?

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Your mind is starting to wander. Your responses lack your usual focus and enthusiasm. When your calendar alarm goes off, you focus on it and miss a key thought your client has shared. And you’re concerned because you know these things indicate that you’re not really interested in what your client is saying.
 
Question: How often are you interested in what others say?
  • Consistently?
  • Usually?
  • Sometimes?
  • Rarely?
Make sure you’re consistently interested in what others say. Things that help me do this include the following:
  1. Focusing on my client as a fellow Christian who is working to pursue his calling.
  2. Making appropriate eye contact.
  3. Removing distractions before I start coaching. For example, if I’m using videoconferencing to coach, I turn off all other software applications.
Question: What will you do to ensure that you consistently are interested in what others say?